Is Miscommunication Quietly

Costing Your Business More

Than You Think?

Every missed deadline, confused team member, or project derailment chips away at your team's alignment — and your bottom line.

Is Miscommunication Quietly Costing Your Business More Than You Think?

Every missed deadline, confused team member, or project derailment chips away at your team's alignment — and your bottom line.

How Much Are Communication Breakdowns Costing You?

Uncover the hidden impact of miscommunication on your

team’s productivity, retention, and revenue.

Lead With Clarity

Build With Confidence

Designed for leaders of 5–50 member teams, our programs:

Reduce costly team friction and misalignment

Lead diverse thinkers with clarity and confidence

Boost retention, morale, and productivity

Build inclusive, strengths-based team cultures

Align communication with profit-driving strategies

Based on 25+ years of communication science and real results with small teams.

Florence Callender

Transforming Communication Into Business Breakthroughs

Backed by 25+ years in speech-language pathology and leadership strategy, Florence empowers small business leaders to guide diverse teams with clarity, confidence, and connection.

She helps you turn what's not being said into communication that drives profit, retention, and team performance.

Florence Callender

Transforming Communication Into Business Breakthroughs

Backed by 25+ years in speech-language pathology and leadership strategy, Florence empowers small business leaders to guide diverse teams with clarity, confidence, and connection.

She helps you turn what's not being said into communication that drives profit, retention, and team performance.

Ready to Stop the Guesswork?

Speaking

Looking for a dynamic speaker to transform your team's communication at your next event?

The Blog

Explore practical tools for clearer business communication.

Ready to Stop the Guesswork?

Speaking

Looking for a dynamic speaker to transform your team's communication at your next event?

The Blog

Explore practical tools for clearer business communication.

One Leader’s Story of Communication

Breakthrough

“I stopped rewriting my copy and started converting leads.”

When you’re in business, time is money. So being confused about your communication and not reaching out to clients effectively is a huge opportunity cost.

🕒Before:

I was confused and reworded my copy for the millionth time. Finally, I decided to reach out to Florence

💡During:

Florence was patient, thorough, and thoughtful—viewing communication through the lens of diverse audiences and their varying personality styles. Quickly, I knew which messaging would best resonate with specific audiences. Wow, I had immediate clarity!!!

🚀After:

I am more confident and clear in my communication and now my copy CONVERTS leads into clients!!!

Thanks Florence!!!

Michelle Sinclair Doyley

Life Direction & Performance Enhancement Coach

Ready to transform your communication?

One Leader’s Story of Communication

Breakthrough

“I stopped rewriting my copy and started converting leads.”

When you’re in business, time is money. So being confused about your communication and not reaching out to clients effectively is a huge opportunity cost.

🕒Before:

I was confused and reworded my copy for the millionth time. Finally, I decided to reach out to Florence

💡During:

Florence was patient, thorough, and thoughtful—viewing communication through the lens of diverse audiences and their varying personality styles. Quickly, I knew which messaging would best resonate with specific audiences. Wow, I had immediate clarity!!!

🚀After:

I am more confident and clear in my communication and now my copy CONVERTS leads into clients!!!

Thanks Florence!!!

Michelle Sinclair Doyley

Life Direction & Performance Enhancement Coach

Ready to transform your communication?

Speaking + Training

Bring Florence in to spark communication breakthroughs

for your team, audience, or executive leadership group.

The Clarity Files (Blog): Real-World Tools for Better Team Communication

Get practical strategies and tools for small teams navigating fast growth,

diverse minds, and unclear expectations.

Leading diverse thinkers

Discover practical ways to communicate across thinking styles - so no one gets left behind, overlooked, or misunderstood.

Building communication-driven cultures

Explore how small shifts in language, feedback, and clarity can transform your culture from fragmented to focused.

Reducing team friction

Uncover what’s really behind team tension - and learn simple tools to replace confusion with calm, collaboration, and results.

Ready to Stop Guessing What’s Going Unsaid?

Start leading with confidence—and communication

that includes every thinker at the table.

Phone

(423) 591-2118

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